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How tipmaster Handles Your Personal Information

Your account data belongs to you, and we want you to understand exactly how we collect, use, and protect it. This policy covers everything from the moment you open an account through every PayPal, Venmo, or Play+ transaction you make, available where state law…

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tipmaster How tipmaster Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security controls at every layer of your account — from the login screen to the cashier. Your session data is encrypted in transit, and our systems are built to flag unusual activity before it reaches your wallet. Here's how each area of data handling works in practice.

Account Security

Login sessions use encrypted tokens. If we detect an unfamiliar device or location, your account may prompt a verification step before access is granted. You can review active sessions inside your account settings.

Cookie Use

We use functional and analytics cookies to keep you logged in and understand how the lobby is used. You can adjust non-essential cookie preferences through the settings panel in your browser or your account dashboard.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable state law after closure. Payment transaction records tied to PayPal, Venmo, or Play+ activity are retained as required for financial compliance.

Requesting Changes

You can request a copy of your personal data, ask us to correct inaccuracies, or ask us to delete your account and associated records. Submit those requests through live chat or the support email address in your account settings.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data? We keep the contact path short. Reach our account-support team directly through any of the channels below — whether you want to request a copy of what we hold, ask us to delete something, or flag a concern about how your information was used.

Team online

Live Chat

Open the chat icon in your account dashboard to connect with our support team. Available during standard service hours for privacy and account questions.

Email Support

Send your privacy request to our dedicated support address shown in your account settings. We respond to data-access and deletion requests within the timeframe required by applicable state law.

Account Settings

Many data preferences — including marketing communication opt-outs and cookie settings — can be managed directly inside your account dashboard without contacting support.

Common Questions About Your Data at tipmaster

Below are the questions we hear most often about how your personal information is handled, stored, and shared. If your question isn't covered here, live chat or our support email will get you a direct answer.

We collect your name, email address, date of birth, and payment details needed to verify your identity and process transactions. Device and session data is also logged for security purposes.

We do not sell your personal data to advertisers. We share data only with payment processors like PayPal and Venmo as needed to complete transactions, and with service providers bound by confidentiality agreements.

We store a transaction reference and your linked email, not your login credentials or full account numbers. Play+ card records are kept as masked transaction IDs tied to your account, not the full card number.

Yes. Submit a data-access request through live chat or the support email address shown in your account settings. We'll respond within the timeframe required under applicable state law.

Contact us via live chat or email to request account closure and data deletion. We'll remove your personal data except where retention is required by state law or financial compliance obligations.

We use functional cookies to keep sessions active and analytics cookies to understand lobby usage. Non-essential cookies can be adjusted through your browser settings or the preferences panel in your account dashboard.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.